ER

Emma Richardson

Social Media Strategist

7+ years experience

About Emma

Emma has managed social accounts for brands ranging from Brisbane startups to national franchises over her 7-year career. She's opinionated about vanity metrics and focuses obsessively on content that drives actual business outcomes. Previously led social for a top-10 Australian retail brand.

Certifications

  • Meta Blueprint Certified
  • TikTok Ads Certified

Expertise

Social StrategyCommunity ManagementInfluencer MarketingPaid SocialVideo Content

Industries

RetailHospitalityHealth & WellnessFashionFood & Beverage

Tools & Platforms

Meta Business SuiteLaterCanvaCapCutSprout SocialTikTok Ads Manager

Articles by Emma

How to Attract a Better Crowd to Your Pub or Bar Food & Hospitality

How to Attract a Better Crowd to Your Pub or Bar

Stop chasing every dollar and start attracting customers who spend more, stay longer, and don't cause trouble. Here is how to fix your pub's crowd.

How to Sell More Sourdough Without Wasting Money on Ads Food & Hospitality

How to Sell More Sourdough Without Wasting Money on Ads

Stop chasing likes and start selling more bread. Here is the honest truth about what actually brings hungry locals through your bakery door.

Social Media

Stop Losing Sales at the Finish Line on Social Media

Stop losing sales on social media by optimising your checkout process. Reduce friction with one-tap payments, guest checkouts, rapid mobile loading, and in-app experiences to convert more browsers into buyers.

Retail & Shop Owners

Opening a Shop in Brisbane? Don’t Waste Your Launch Budget

Opening a new shop is risky. Here’s how to actually get people through the door on day one without burning through your savings on useless ads.

How to Get More Google Reviews for Your Restaurant Food & Hospitality

How to Get More Google Reviews for Your Restaurant

Stop losing customers to the place down the road. Learn how to get more 5-star Google reviews, handle the bad ones, and actually fill your tables.

Stop Wasting Cash on Facebook Shops: What Actually Works Social Media

Stop Wasting Cash on Facebook Shops: What Actually Works

Most small businesses set up Facebook Shops and see zero sales. Here is why it’s failing you and how to actually turn your profile into a money-maker.

Work with Emma

Get expert guidance on your marketing strategy from someone who's been in the trenches.

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