The Software Trap Most Brisbane Business Owners Fall Into
I’ve sat in enough offices in Chermside and workshops in Rocklea to know one thing for certain: most small business owners are paying for at least three pieces of software they don't actually use.
You know how it goes. You sign up for one tool to send emails, another to book appointments, a third to build your website, and a fourth to track your customers. Before you know it, you’re losing $500 a month on subscriptions, and your phone still isn't ringing any more than it was last year.
When you're trying to grow, you usually hit a fork in the road. Do you go with an "all-in-one" system like GoHighLevel, or do you build a "custom stack" using different tools that you've heard are the best in their fields?
Most marketing "experts" will give you a technical answer. I’m going to give you a business answer. We’re going to look at what actually helps you stop overpaying for software and starts getting you more customers.
Myth #1: "All-in-One" Means "Master of None"
There is a common lie told by tech people that if a tool does everything, it doesn't do anything well. They’ll tell you that you need a specific, expensive tool for your emails and a different one for your landing pages.
Here is the reality for a Brisbane tradie or a local professional service: You don't need the world's most advanced email features. You need a system that sends a text to a lead the second they enquire so your competitor doesn't get the job first.
GoHighLevel is like a Swiss Army knife. Is the saw as good as a dedicated power saw? No. But is it in your pocket when you need to cut something quickly? Yes. For 90% of the small businesses we work with, having one system that talks to itself is far more profitable than having five "perfect" systems that don't share data.
Myth #2: A Custom Stack is "Professional"
I’ve seen business owners get convinced they need the "best of breed" setup. They get told to buy HubSpot for their customer list, Mailchimp for their newsletters, and Calendly for their bookings.
Here’s what actually happens: 1. You spend ten hours trying to make them talk to each other. 2. You pay for a third-party "connector" tool just to sync names and numbers. 3. One tool updates, the connection breaks, and you lose three days of leads without realising it.
If you want to stop wasting time on admin, you need simplicity. A custom stack is often just a recipe for a massive headache and a lighter bank account. Unless you have a dedicated IT person on staff, trying to manage five different logins is a waste of your time.
When GoHighLevel is the Right Choice (The Money Maker)
For most local businesses—plumbers, lawyers, gym owners, or solar installers—GoHighLevel is the clear winner. Why? Because it focuses on the only thing that matters: Speed to Lead.
When someone fills out a form on your site at 8:00 PM on a Tuesday, GoHighLevel can automatically: Send them a text saying you'll call them in the morning. Email them a brochure of your services. Put them on a list to follow up in two days if they haven't booked.
It does all of this under one roof for one monthly price (usually around $150–$450 AUD depending on your setup). If you tried to do this with a custom stack, you’d be looking at $600+ a month and a lot of grey hair. If your goal is to let your business run itself while you’re out on the tools or meeting clients, the all-in-one approach is the way to go.
When Should You Actually Use a Custom Stack?
I’m not going to lie to you and say GoHighLevel is perfect for everyone. There are times when it’s the wrong move.
You should look at a custom stack if: You are a high-volume e-commerce store: If you’re selling thousands of physical products online, you need Shopify. GoHighLevel’s shopping features are okay, but they aren't built for massive retail. You have very specific security needs: If you’re in a high-level medical or financial field that requires specific Australian data hosting that GoHighLevel can't guarantee, you might need a custom build. You already have a massive team: If you have a sales team of 20+ people, you might actually need the heavy-duty reporting you get from something like Salesforce (though be prepared to pay through the nose for it).
The Cost Comparison: What’s the Damage?
Let’s talk brass tacks. Brisbane business owners care about the bottom line.
The GoHighLevel Route: Cost: ~$150 - $450 AUD per month. Setup Time: 1-2 weeks to get it humming. Result: One bill, one login, everything works together.
The Custom Stack Route: CRM (Customer list): $50 - $200/mo Email Marketing: $30 - $150/mo Funnel/Page Builder: $100 - $300/mo Booking Software: $20 - $50/mo SMS Platform: $20 - $50/mo Total Cost: Easily $300 - $800+ AUD per month. Setup Time: Months of tweaking and fixing "broken" connections.
What Should You Do First?
If you’re currently juggling three different subscriptions and your website isn't actually bringing in new phone calls, stop what you're doing.
1. Audit your bills: Look at your bank statement. What are you paying for that you haven't logged into in thirty days? Cancel it. 2. Identify your bottleneck: Are you losing leads because you don't call them back fast enough? Or are you losing time because you're manually sending invoices and booking reminders? 3. Choose the simple path: If you want a system that just works so you can get back to running your business, move to an all-in-one platform like GoHighLevel. It’s built for people who want to sell services, not for people who want to play with software.
The Verdict
Most of what you read online about "tech stacks" is written by people who make money by selling you complicated setups. They want it to be complex so you have to keep paying them to fix it.
At Local Marketing Group, we prefer systems that actually make our clients money without requiring a PhD to operate. For 9 out of 10 Brisbane businesses, GoHighLevel beats a custom stack every single day of the week. It’s cheaper, faster to set up, and it’s designed to turn a stranger into a paying customer with as little effort from you as possible.
Stop fighting with your tools and start using them to grow. If you're tired of wasting money on tech that doesn't work, we can help you get the right systems in place so the phone actually rings.
Ready to stop the software headaches and start getting more bookings? Contact Local Marketing Group today and let’s get your business growing.