Most shop owners I talk to in Brisbane are tired of throwing money at Facebook ads that result in nothing but 'likes' from people who live in Perth. If you run a retail business—whether it’s a boutique in Paddington, a gift shop in Bulimba, or a hardware store in Chermside—you need people physically walking through your door with wallets open.
There is no faster way to get your brand in front of hundreds of local neighbours than by piggybacking off local events. But here’s the problem: most business owners do this completely wrong. They either spend thousands on a stall and make zero sales, or they sit inside their shop hoping the festival down the street accidentally sends people their way.
I’ve seen this work for dozens of Brisbane businesses, and I’ve also seen people blow a month's profit on a weekend with nothing to show for it. If you want to actually make money from the next school fete, street market, or community festival, you need a plan that focuses on sales, not just 'brand awareness'.
The Three Ways to Play the Event Game
When a big event happens in your suburb, you have three choices. Each has a different cost, a different workload, and a different payoff. Let’s look at what actually works for a small business owner.
1. The 'Stallholder' Approach (High Effort, High Risk)
This is where you pay for a 3x3 metre patch of grass, lug your stock down there, and stand on your feet for 10 hours.The Reality: Most retail owners lose money here. Why? Because by the time you pay the site fee, pay staff to cover the shop while you’re at the park, and pay for the transport, you need to sell a massive amount of product just to break even.
When it works: It works if you have 'impulse buy' items under $50. If you sell custom furniture, don't bother selling at a fete. Use the stall to book consultations instead. If you want to turn more shop visitors into paying customers, you need to treat the stall as a lead generator, not just a cash register.
2. The 'Storefront Spike' Approach (Low Cost, High Reward)
This is my favourite for Brisbane retailers. You don't leave your shop. Instead, you give the people attending the event a reason to walk the extra 200 metres to your front door.The Reality: It costs almost nothing. You’re already paying rent and staff. You just need a 'hook'—like a free water station, a 'festival-only' discount, or a specific product that ties into the event.
3. The 'Sponsorship' Approach (Hands-off, Long Game)
This is where you put your logo on the local footy jerseys or the school fete program.The Reality: Most of the time, this is a waste of money if you want immediate sales. It’s great for the community, but it rarely makes the phone ring on Monday morning. If you do this, do it because you want to support the school, not because you expect a surge in profit.
Why Most Retailers Fail at Events
I was talking to a shop owner in Morningside recently who spent $800 on a stall at a local fair. She sold $400 worth of stock. She was gutted. When we looked at why, it was obvious: she was selling high-end homewares to people who were there to eat dagwood dogs and let their kids go on rides.
She didn't have a way to capture their details. She didn't give them a reason to visit her shop later. She just stood there.
To make events work, you have to understand the 'Event Mindset'. People at events are distracted, they are usually with kids, and they don't want to carry heavy bags around.
How to Win Without Leaving Your Shop
If there is a festival in your street, your goal is to divert that foot traffic. Here is a practical, step-by-step guide to doing it right:
Step 1: The 'Bait'
You need something that pulls people off the main path. - The 'Dog Bowl' Strategy: If you’re in a dog-friendly area like New Farm, a fancy water station and free treats will stop every pet owner. - The 'Phone Charge' Station: Put a sign out front: "Phone dying? Charge it here for free while you browse." - The 'Insta-Wall': If you have a pretty shop, set up a flower wall or a funny sign outside. People take a photo, tag your shop, and suddenly their 500 local friends know you exist.Step 2: The 'Bounce-Back' Offer
Even if they don't buy today, you want them back next week when it’s quiet. Hand out a physical card (not a flimsy flyer that goes in the bin) that says: "Bring this back next Tuesday-Thursday for a free gift with any purchase."This is how you get more shoppers through the door during the 'dead' times of the week.
Step 3: Capture the Data
This is the biggest mistake I see. If 500 people walk into your shop during an event and you don't get their email or phone number, you have wasted 90% of the opportunity.Run a simple raffle. "Win a $200 Hamper - Enter your mobile number to win." Now, instead of 500 strangers, you have a list of local people you can text when you have a sale. This is how you turn your customer list into a cash machine without spending a cent on advertising.
The Math of a Successful Event
Let's be blunt about the numbers. If you spend $500 on event marketing, you shouldn't just look at what you sold that day.
The Wrong Way to Measure: - Sales on the day: $600 - Cost: $500 - Profit: $100 (Minus wages and COGS, you actually lost money).
The Professional Way to Measure: - Sales on the day: $600 - New email subscribers: 150 - Bounce-back coupons returned in the next month: 20 (Average spend $50 = $1,000) - Total Value: $1,600 - Cost: $500 - Result: A massive win.
What’s a Waste of Money?
- Generic Flyers: People throw them out before they hit the next bin. Unless there is a massive, time-sensitive offer on there, don't bother printing them. - Expensive Branding: You don't need a $2,000 custom-printed marquee. A plain one with a professional, easy-to-read pull-up banner works just as well. - Being 'The Boring Business': If you’re an accountant or a real estate agent at a fun community fair, don't just hand out pens. Give away something people actually want (like coffee or shade) or stay home.
5 Things to Do Before the Next Local Event
1. Check the Calendar: Look up the Brisbane City Council events page or your local '40XX' community Facebook group. Find out what’s happening in the next 3 months. 2. Update Your Google Profile: When people are at an event, they search for "coffee near me" or "gift shop open now." If your Google listing is wrong, you don't exist. 3. Prepare Your 'Hook': What is the one thing that will make a busy mum or a tired dad stop at your shop? 4. Brief Your Staff: They need to know the goal isn't just to 'be nice'—it's to get people onto your email list or give them a coupon. 5. Check Your Tech: Make sure your website works on phones. If someone sees your sign and looks you up, a slow or broken website will kill the sale instantly.
Is it Worth the Effort?
Look, I get it. You’re already working 60 hours a week. The last thing you want to do is spend your Sunday at a street fair. But here’s the reality: your competitors are likely sitting at home.
If you can show up, be the 'friendly local face', and collect the contact details of 100 neighbours, you are building a 'moat' around your business that online giants like Amazon can’t touch.
Retail in Brisbane is about relationships. Events are the fastest way to build them at scale.
Need help getting people to actually find your shop online before the big event? At Local Marketing Group, we help Brisbane businesses show up when local customers are searching. We don't do fluff; we just get your phone ringing and your door swinging.